Development phase

BugTracking & resolution

Systematically finding and fixing issues to keep the product stable and reliable.

Purpose & value

We help you track, prioritize and resolve bugs efficiently—so your product stays stable and your team doesn’t lose time chasing issues. With a clear process and centralized tools, we keep everyone aligned and focused on what matters.

When to use

“Anytime bugs are being reported across teams or channels”

“During QA, staging or UAT testing”

“After launch, during active support and maintenance”

“Anytime bugs are being reported across teams or channels”

“During QA, staging or UAT testing”

Our process

01Log bugs with reproducible steps, screenshots and expected outcomes

02Assign severity levels and responsible team members

03Track resolution status across QA, Dev and PM

04Verify fixes and retest resolved issues

05Maintain logs and summaries for visibility and handover

Who’s involved

Quality assurance (QA)DeveloperProject managerClient-side UAT participants

Deliverables

Centralized bug list (Notion, Jira, or test tool)Status and severity tagsResolution log with retest confirmation

Case study

In every project we support through QA and UAT, we maintain a live bug log that includes severity, reproduction steps, fix notes, and retest results. This process has helped teams reduce turnaround time and launch with confidence—even across complex platforms and large feature sets.

The service pack

Manual Testing

Hands-on testing to ensure a polished, smooth experience.

See what's inside

UAT Issue Resolution

Fix bugs and polish features based on UAT results.

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CI/CD Pipeline Configuration

Automated build, test, and release workflows.

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Beyond the Labs

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Let's build digital products that are simply awesome!