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Discovery phase
Requirement
Workshops
Collaborative sessions with the client to define clear goals, features, user roles, and expectations, creating alignment early on.
Purpose & value
These workshops bring everyone together to define what the system should do. We align the team around business goals, clarify system behavior, and turn abstract ideas into clear, actionable requirements.
We use tools like user journey maps or flowcharts during the session to visualize how users interact with the system and identify what features are needed.
We use tools like user journey maps or flowcharts during the session to visualize how users interact with the system and identify what features are needed.
When to use
Our process
01Set clear workshop goals and agenda
02Facilitate structured discussion with stakeholders
03Use user journey or flowcharting to walk through scenarios
04Capture features, roles, and logic
05Organize findings into user stories for design and development
Who’s involved
Project managerBusiness analystClient teamDesignersQuality assurance (QA)
Deliverables
Workshop summaryUser journey or flowchartFeature list or user stories
Case study
For Loscam, we facilitated a requirement workshop to design an internal operation platform. Using user journeys, we helped clarify the flow between departments and extracted a complete feature list to kick off design and development smoothly.
The service pack
Functional Specification
Detailed documentation of how your system should behave.
See what's inside
User Stories
Short, user-focused feature descriptions that guide development.
See what's inside
User Interface (UI) Design
The actual look and feel your users will experience.
See what's inside
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