Discovery phase

userStoriesStories

Simple, structured descriptions of product features from the user's point of view. They help developers understand the "why" behind each feature.

Purpose & value

User stories describe how the system should work—from the user's perspective. They help teams understand what to build, why it matters, and how to know when it's done.
User stories are essential for prioritizing development and guiding QA in writing effective test cases.

When to use

When aligning dev, QA, and client on what success looks like
During feature scoping
While preparing for sprint planning
When aligning dev, QA, and client on what success looks like
During feature scoping

Our process


01Write stories in “as a user, I want to…” format

02Group stories by feature or module

03Add clear acceptance criteria

04Review with QA, developers, and client

05Use stories to support test case writing
Case study visual

Who’s involved

Project managerQuality assurance (QA)DeveloperClient team

Deliverables

List of user stories with acceptance criteria

Case study

For a custom CRM system, we used user stories to define features across four user roles. This made it easier to scope each role’s functionality and align the team on priorities.


The service pack

Test Case

Clear testing scenarios that prepare for smooth, confident development.

See what's inside

Test Script Creation

Plans that define what and how we test during development.

See what's inside

UAT Preparation

Create test cases so your team can validate features.

See what's inside

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