Discovery phase
Requirement
Workshops
Collaborative sessions with the client to define clear goals, features, user roles and expectations, creating alignment early on.
Purpose & value
These workshops bring everyone together to define what the system should do. We align the team around business goals, clarify system behavior and turn abstract ideas into clear, actionable requirements. We use tools like user journey maps or flowcharts during the session to visualize how users interact with the system and identify what features are needed.
When to use
Our process
01Set clear workshop goals and agenda
02Facilitate structured discussion with stakeholders
03Use user journey or flowcharting to walk through scenarios
04Capture features, roles and logic
05Organize findings into user stories for design and development

Who’s involved
Project managerBusiness analystClient teamDesignersQuality assurance (QA)
Deliverables
Workshop summaryUser journey or flowchartFeature list or user stories
Case study
For Loscam, we facilitated a requirement workshop to design an internal operation platform. Using user journeys, we helped clarify the flow between departments and extracted a complete feature list to kick off design and development smoothly.
The service pack
Functional specification
A clear, detailed document outlining how the system works—including inputs, outputs, behaviors and rules.
User stories
Simple, structured descriptions of product features from the user's point of view. They help developers understand the "why" behind each feature.
User interface (UI) design
The finalized visual design of your digital product that users will interact with. Focuses on both beauty and usability.
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Get started
Let's build digital products that are simply awesome!