Discovery phase

StakeholderphaseContent.stakeholderInterviews.headerTitle2Interviews

Conversations with key decision-makers to understand business goals, vision, challenges and expectations. This helps align the product direction with real business objectives.

Purpose & value

Every successful project starts with listening. Stakeholder interviews help us understand what matters most—your goals, challenges and expectations. We speak directly with the people who make decisions to uncover insights that shape the entire direction of the project. This ensures everyone is aligned from the start and helps avoid costly misunderstandings later.

By the end of this step, we’ll have a clear understanding of :
1. Business goals and success criteria
2. Key challenges and constraints
3. Stakeholder expectations and concerns

When to use

When business objectives aren’t fully clear yet
At the beginning of any new project
When teams need better alignment
When business objectives aren’t fully clear yet
At the beginning of any new project

Our process


01Identify key stakeholders

02Prepare interview questions tailored to your business

03Conduct interviews (remote or on-site)

04Summarize key findings

05Share insights with our internal team to guide the next phase
Case study visual

Who’s involved

Project managerStakeholdersDesigner or Quality assurance (QA) team

Deliverables

Stakeholder summary reportProject alignment document

Case study

In the Easy Money project, stakeholder interviews helped us uncover pain points in their internal approval workflows and clarify what each department needed from the system. These conversations gave us the foundation to design a solution that fit the real business context.


The service pack

Business process analysis

A review of current workflows and systems to understand how the business operates and where improvements can make processes more efficient and scalable.

Requirement workshops

Collaborative sessions with the client to define clear goals, features, user roles and expectations, creating alignment early on.

Functional specification

A clear, detailed document outlining how the system works—including inputs, outputs, behaviors and rules.

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