Launch phase

SystemDocumentation

Complete documentation of how everything works for internal teams and stakeholders.

Purpose & value

We create complete system documentation that covers both the technical and functional sides of your platform—so developers, stakeholders and future teams can understand how everything works. It’s the foundation for maintainability, onboarding and scaling.

When to use

“When maintaining long-term projects or regulated systems”

“After development is complete”

“Before handover to IT or client teams”

“When maintaining long-term projects or regulated systems”

“After development is complete”

Our process

01Document system structure, modules and key workflows

02Explain user roles, permissions and logic

03Include architecture, database models and API references

04Add admin configurations and system rules

05Organize everything into an accessible, shareable format

Who’s involved

Project managerDeveloper or Tech leadQuality assurance (QA)Client IT

Deliverables

Full system documentation (Notion, PDF or internal wiki)Functional and technical overviewsDiagrams, flowcharts and glossary

Case study

We created full system documentation for SCGC, covering functional flows, permission logic and backend structure. This enabled smooth handover to their IT team, reduced onboarding time for new developers and ensured long-term maintainability across teams.