Discovery phase
User
Stories
Simple, structured descriptions of product features from the user's point of view. They help developers understand the "why" behind each feature.
Purpose & value
User stories describe how the system should work—from the user’s perspective. They help teams understand what to build, why it matters and how to know when it’s done. User stories are essential for prioritizing development and guiding QA in writing effective test cases.
When to use
Our process
01Write stories in “as a user, I want to…” format
02Group stories by feature or module
03Add clear acceptance criteria
04Review with QA, developers and client
05Use stories to support test case writing

Who’s involved
Project managerQuality assurance (QA)DeveloperClient team
Deliverables
List of user stories with acceptance criteria
Case study
For a custom CRM system, we used user stories to define features across four user roles. This made it easier to scope each role’s functionality and align the team on priorities.
The service pack
Test case
Structured testing plans created early to ensure smooth and reliable development. Sets the foundation for a high-quality product.
See what's inside
Test script creation
Creating structured plans for what, how and when to test during development.
See what's inside
UAT preparation
Creating easy-to-follow test scripts for your team to validate the system.
See what's inside
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SAY

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Get started
Let's build digital products that are simply awesome!